We deliver in France and all European countries via colissimo and chronopost.
Some farther destinations are also covered by colissimo for the purchase of the discovery set and/or the candle: Brazil, China, Hong-Kong, Japan, Russia, United Kingdom, Turkey, Morocco.
All our orders are shipped within 2 to 5 business days.
If you choose Colissimo, the delivery time can vary from 1 to 3 weeks depending on the destination.
If you choose Chronopost, the delivery time is 24 hours for France and 3 days to 1 week for the rest of the destinations.
Each Eau de Parfum Les Bains Guerbois is delivered with its sample. This allows you to test before adopting. If the fragrance does not suit you, please contact our customer service firstname.lastname@example.org to proceed with the refund once the product is returned (at the customer’s expense).
We do not accept returns on the discovery set or the candle.
Any item that has been damaged in transit or has an anomaly can be refunded. Remember to take and send a photo to email@example.com .
Any product purchased on our eshop can be returned in its original condition to our Parisian store at 2, rue du Bourg L’abbé 75003. Any product purchased in store can only be returned to the store.
Our discovery kit contains an explanatory leaflet as well as all the references of the collection Une date, Une histoire :
- 1885 Sulphur Baths
- 1900 Proust’s time
- 1978 Les Bains Douches
- 1979 New Wave
- 1986 Eclectic
- 1992 Purple Night
- 2013 Artists’ Residence
- 2015 The Phoenix
- 2018 Roxo Tonic